Return policy

Thank you for shopping at perfumeshop. If you are not entirely satisfied with your purchase, we're here to help. Below are the terms and conditions that govern our Return Policy.

1. Return Eligibility You may return most new, unopened items within a certain number of days of delivery for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some types of goods are exempt from being returned for hygiene reasons.

2. Non-returnable Items Certain types of items cannot be returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

3. Return Process Please contact our Customer Service to get the return address and don't return the item to the address listed on our webiste .

4. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@perfumeshop.com.

6. Shipping Returns You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us If you have any questions on how to return your item to us, contact us at info@perfumeshop.com.

By making a purchase from perfumeshop, you are agreeing to our Return Policy.